# Privacy Policy

**Last Updated: [8/9/2025]**

## Overview

This Privacy Policy describes how Power Code Apps ("we," "us," or "our") collects, uses, and protects information when you use our Shopify application.

## Information We Collect

### Shopify Store Data
- Store domain and basic store information
- Order information (order numbers, customer names, customer emails)
- Product information for order fulfillment
- Access tokens for API communication

### Photos and Files
- Fulfillment and packaging photos uploaded by store staff
- Associated metadata (timestamps, notes, warehouse information)

### User Account Data
- Employee usernames and encrypted passwords
- Store settings and preferences
- Subscription and billing information

## How We Use Your Information

We use collected information to:
- Provide fulfillment photo services
- Send automated emails to customers
- Manage user accounts and permissions
- Process billing and subscriptions
- Improve our services

## Data Storage and Security

- All data is stored securely using industry-standard encryption
- Photos are stored on secure cloud infrastructure (Cloudinary)
- Database connections are encrypted and secured
- Access tokens are stored encrypted and never shared

## Data Retention

- Order and photo data is retained according to your subscription plan
- Free plan: 30 days retention
- Paid plans: Extended retention as specified in plan details
- Account data is retained while your subscription is active

## Your Rights (GDPR Compliance)

You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability

## Data Sharing

We do not sell, trade, or share your data with third parties except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety

## Third-Party Services

We use the following third-party services:
- **Cloudinary**: For secure photo storage
- **SendGrid**: For email delivery
- **Heroku/PostgreSQL**: For secure data hosting

## Contact Us

For privacy-related questions or requests, contact us at:
- Email: [YOUR SUPPORT EMAIL]
- Address: [YOUR BUSINESS ADDRESS]

## Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or app notifications.